When you are sick, know your choices

Health advice is available anytime, day or night

Find a doctor (GP) using the Health Service Finder.

Use the online Health Service Finder to find a doctor (GP) in your area.

Find a doctor (GP)

If you need medical care but your doctor (GP) is closed, 13SICK National Home Doctor can help.

Phone 13 74 25 or go to homedoctor.com.au and book a doctor to visit you at home.

Appointments can be made:

  • Monday to Friday from 6pm
  • Saturdays from 12noon
  • all day on Sundays and public holidays.

*Home visits are bulk-billed if you have a Medicare card or DVA Gold Card. If you don’t have a Medicare or Gold DVA card, you can still book a doctor home visit and pay by credit card (Visa or MasterCard).

Phone 13 74 25 (13SICK)

The healthdirect Symptom Checker is an online health care guide.

The online Symptom Checker is available anytime, day or night. Use it to get free health information, including advice about what to do next.

Use the Symptom Checker

Call 13HEALTH (13 43 25 84) for medical advice anytime, day or night, from a Registered Nurse.

Calling 13HEALTH (13 43 25 84) can help take the worry out of health concerns. Phone anytime, day or night, and a qualified nurse will give you confidential advice about what to do next and how quickly you should do it.

Phone 13 43 25 84 (13HEALTH)

Contact a mental health line for support anytime, day or night.

If you are feeling stressed, anxious or depressed, there are many free support lines available anytime, day or night, where you can get confidential help and advice.

If it’s an emergency and urgent care is needed, call 000 for an ambulance now.

Respiratory Clinics test for illnesses like respiratory viruses, sore throat, flu, pneumonia and COVID-19. They can also give you a prescription and advise you of your next steps.

You should make an appointment at a respiratory clinic if you have a:

  • fever
  • cough
  • sore throat
  • runny nose
  • tiredness


  • if you think you have COVID-19
  • if you have a respiratory illness.

If it’s an emergency and urgent care is needed, call 000 for an ambulance now.

Respiratory Clinic opening hours vary.

Find a respiratory clinic

In an emergency, call triple zero (000) immediately.

Call an ambulance if you or the patient are experiencing any of the following:

  • central or crushing chest pain lasting more than 10 minutes
  • unconsciousness or a seizure (fit)
  • severe difficulty breathing or turning blue
  • severe bleeding or inability to control bleeding with pressure
  • sudden inability to move or speak, or sudden facial drooping
  • the effects of a severe accident
  • or you have any doubt about how serious a health situation is.
Call 000 now


In any sort of medical situation, there will be less stress – and you will have a better chance of getting the treatment you need – if you plan ahead for medical events you or your family might face.

Who do you need to make a plan for?

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